Frequently Asked Questions

We specialize in premium Nigerian snacks including:

• Kuli-Kuli - Crunchy groundnut chips (spiced and creamy varieties)
• Plantain Chips - Classic salted and honey-coated
• Chin-Chin - Golden, crispy fried dough snack
• 100% Organic Cold-Pressed Groundnut Oil - Pure, unrefined cooking oil

Yes! All our snacks are made with 100% natural ingredients. We use no artificial preservatives, colors, or flavors. Our groundnut oil is cold-pressed with no chemicals or additives — just pure, natural goodness.

Yes. Our kuli-kuli products are made from groundnuts (peanuts) and may not be suitable for individuals with peanut allergies. Our chin-chin contains wheat flour, eggs, and milk. Please check individual product labels for complete ingredient information.

Our products come in various sizes:

• Chin-Chin: 150g, 230g, and bulk bags
• Kuli-Kuli: 100g, 145g, 250g packs
• Plantain Chips: 100g, 250g packs
• Groundnut Oil: 1L, 2L, 5L bottles

Currently, we offer fast delivery only within Lagos. We are actively working to expand delivery to other states. Please check back or follow us on social media for updates when we launch nationwide delivery.

Delivery fees vary based on your location within Lagos. Typically:

• Delivery time: Same-day or next-day delivery
• Delivery fee: Calculated at checkout based on distance
• Free delivery on orders above a certain threshold (varies by promotion)

Yes! Once your order is dispatched, you will receive a WhatsApp message or SMS with tracking information and the delivery rider's contact details.

We accept the following payment methods:

• Cards - Visa, Mastercard, Verve
• Bank Transfer - Direct transfer to our account
• Cash on Delivery - Pay when you receive your order (Lagos only)
• USSD - Quick banking options

Absolutely. You only pay when you receive and inspect your order. Our delivery riders are verified and trained to ensure a safe transaction.

Yes. All online payments are processed through secure, PCI-compliant payment gateways. We do not store your card information on our servers.

We offer a 7-day return policy for unopened products in their original packaging. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery.

Contact us on WhatsApp at +234 906 516 2317 with your order number and photos of the issue (if applicable). We will process your refund within 5-7 business days after approval.

No, you can checkout as a guest. However, creating an account allows you to:

• Track your orders easily
• Save your shipping information
• View order history
• Receive exclusive offers

Click "Forgot Password" on the login page. Enter your email address, and we will send you a link to reset your password.